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We will collect the personal data you are submitting to us when filling our details you take an active part in. This data may include information from when you are signing up to our newsletter, making a purchase or any other purpose in relation to our website. We treat your personal data confidentially and do not pass on the information to third parties.  

Our information

RS Retail ApS

CVR.: 31 85 21 29

Sneppevang 5, 3450 Allerød

Phone: +45 70 22 07 01

By purchasing at finecph.com, we collect the information you provide, such as your name, address, email, phone number, form of payment, information about purchased and any returns and complaints. The purpose is to provide good customer service, deliver the ordered goods and, in addition, fulfill our legally binding agreement with you. 

When you sign up for our newsletter, we collect only your email adress. The purpose is to provide relevant content to you as a recipient, therefore we also have information about what you read and click 

As a retailer at FINE COPENHAGEN, we collect the information you provide at the start of cooperation, such as your name, address, email, phone number, form of payment, purchase information, returns and complaints. The purpose is to provide good customer service and ensure good cooperation and deliver the ordered goods.

Processing of orders, complaints and returns, offer the various functions and services on the website available, offer newsletters, other messages and services you request, consumer analysis and segmentation, making the content of newsletters and offer customer support.

Your personal data is stored on our website and on our email, which both are encrypted through a security certificate. If you purchase any product or use the contact forms on our website, your personal data will be stored on the encrypted website or email. The personal data we collect physically will be stored under secure conditions.

Your personal data may be shared with employees at FINE COPENHAGEN, who need your data to perform their daily work tasks. The personal data will not be shared with more employees than necessary to correctly deliver an order to the customer.

At finecph.dk, we never pass on, sell or swap your data for marketing purposes to third parties outside the company. If your personal data is shared with third parties, the purpose is only the delivery of packages or documents.

We erase your personal data when we no longer need them and no later than 5 years after your last purchase. Data can be stored for a longer period if we have a legitimate need for them, e.g. if it is necessary for us to meet a legal requirement.

If you believe that we are processing your personal data in an incorrect or illegal manner, please contact us. We always do our best to make you feel comfortable leaving your personal data to us. You also have the opportunity to complain to the Danish supervisory authority.

We may continuously need to update our Personal Data Policy. You will always be able to find our latest edition on the website.

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We use cookies to adapt our content to your wishes, to save your preferences, and to analyse our traffic.

According to legislation, we are allowed to store cookies on your device if they are strictly necessary to ensure the delivery of the service you have explicitly requested. If we wish to use other cookies, we need your consent.

Predominantly, we use necessary cookies, however, we also use Google Analytics to collect statistics from the users on our website. It can be turned off here.

We request your consent to use cookies when you visit the website. There will be a visible cookie box, to which you must press “Accept” if you allow our collection of cookies. If you press “Reject” you will be transferred to a page with an explanation. You can also choose to “Read more”.

You can delete cookies at any time. See how here.